CWR Mobility First to Extend the Power of Microsoft Dynamics CRM to BlackBerry, iPhone and Windows Mobile

NIJMEGEN, The Netherlands, January 20 - CWR Mobility has released version 4.2 of its flagship product CWR Mobile CRM, the leading mobile solution for Dynamics CRM which is used by organizations worldwide including Danone, Nestlé, Hitachi and Sanofi Pasteur. Amongst the most important improvements is a native mobile CRM client for BlackBerry and iPhone. CWR Mobile CRM 4.2 is available immediately via a global network of certified partners, and Online in the USA and Canada.

"CWR Mobile CRM was already the most advanced mobile Dynamics CRM solution on Windows Mobile devices," said Erik van Hoof, CEO of CWR Mobility. "But we want to give our customers the freedom of choice, so we built mobile CRM clients for BlackBerry and iPhone as well as an Express version which supports mobile web browsers. Today, CWR Mobile CRM is the only solution worldwide that brings the power of Dynamics CRM to Windows Mobile, BlackBerry and iPhone. All clients have full Dynamics CRM capabilities while having the look and feel of the device it runs on. Our new Express version also runs on Android, Palm Pre and any other internet enabled Smartphone."

CWR Mobility is a Microsoft Gold Certified Partner, BlackBerry Alliance Member and member of the iPhone Enterprise Developer Program. The CWR Mobile CRM clients are available on the Apple App Store, BlackBerry App World and Windows Mobile Marketplace.

In addition to support for BlackBerry and iPhone, the release includes further improvements on security, software development kit, power management and remote application management. A full overview of the new and improved features can be found on http://www.cwrmobility.com.

Erik van Hoof: "We have built CWR Mobile CRM on the same pillars as Microsoft CRM: it fits your people, fits your business and fits your environment. Users want their information at their fingertips with a familiar user experience on every device. The business needs tools that support business processes in a flexible way and produce a short term ROI. And IT needs solutions that snap in easily with the existing Dynamics CRM infrastructure. In CWR Mobile CRM, we've got it all covered."

About CWR Mobility

CWR Mobility is the frontrunner in the mobile CRM market. By providing the most advanced, multi-platform mobile CRM solution based on the Microsoft Dynamics platform, the company sets the market standard. In addition to increasing the efficiency and effectiveness of sales and service teams, CWR Mobility and its partners, uniquely empower customers to drive business results through rapidly-deployed mobile applications.

Merry Christmas – Santa’s Story

Dear All,

It has been some time since our previous blog. Reason for that is that we have been extremely busy; our 4.2 release, a new version for BlackBerry and iPhone, execution of our new partner program and partner certifications, and last but not least, implementation of several large customers.

One of our latest successes has allowed us to produce a nice reference story; The implementation of Mobile CRM at Santa Clause Corporation. The full press release can be found at our website

Everybody at CWR Mobility wishes you a very Merry Christmas and a healthy, successful and HAPPY NEWYEAR!

First Certified Partner training was a success!

Last Friday (November 6th, 2009) we had our first Certified Partner training in the World Port Office Center in Rotterdam.

The setting was a 31 story high building in the middle of the city, with a big round glass window, overviewing the river and the Erasmus bridge. The view was astonishing!

The training was set as a full day, starting with a keynote, then splitting the group in a technical and a sales track and finally bringing the group back together to do a final presentation.

The initial key note, given by Erik van Hoof, covered a little history of CWR, the new release and the reason for the partners to become certified.

The Technical track was covered by Jeffry van de Vuurst and covered the architecture, installation, configuration and SDK features of CWR Mobile CRM. It was a very interactive and hands-on training with each aspect to be performed in a VPC (included on external haddrives, given to the technical attendees as a present).

The Sales track was covered by Mark Corley (with some interference from David Savage) and covered the Nice to have and Must have scenarios of CWR Mobile CRM, including some details and examples of deals that CWR Mobility have already deployed and implemented. After that the participants got trained in writing and performing a 30-second ‘elevator’-pitch. Each participant had to write their own pitch on CWR Mobile CRM and present their pitch to the audience. The last session included the anatomy of a deal and covered each aspect of the deal, from the initial lead to closing the deal.

At the end of the day the technical and the sales team were brought back together and setup in groups of two. each group had to prepare a small demo scenario, including some customizations and a small presentation and present that to the group.

All participants were very interactive within the group, which resulted in an informal training event with a lot of mind sharing and great creative use cases of CWR Mobile CRM.

We are happy to announce the first CWR Mobility Certified Consultants/Partners:

Trained professional	Certified Partner
Nico Verhagen	Avanade Netherlands BV
Wouter de Nooij	Avanade Netherlands BV
Dennis Schut	CRM Partners
Rik Dubbink	CRM Partners
Hans Veldman	friendlyITsolutions
Sandor Schellenberg	friendlyITsolutions
Geerten Peek	Logica
Merijn van Mourik	Logica
Remco de Haan	Logica
Sanne Groenhof	Logica
Kwinten Volckaert	Mobile Access
Tom Janssens	Mobile Access
Jones Aktan	Traviata
Kim Asselman	Traviata

CWR Mobility Certified Partners 6 Nov 2009

More information and a special Certified Partners area will be available on our website soon.

CWR Mobile CRM Express on the ZuneHD

While I was at the CRM User Group Summit in Chicago, I got my hands on the new ZuneHD from Microsoft. This is probably their best created piece of hardware EVER!

While playing with it, I connected it to Wifi and started browsing the internet. It then struck me that it should be able to run CWR Mobile CRM as well, as our new 4.2 version comes with a web based client as well (CWR Mobile CRM Express).

John O’donnel from the ISV Evangelism team caught me playing with the Zune and asked me if he was able to shoot a little video on the Zune running our CRM app.

He posted it on Channel9 last week and thus far we already have over 1750 views! Looks like either the Zune or CWR is pretty hot on Channel9 :)

Happy viewing!

A lot of attention at WPC09

The Microsoft Worldwide Partner Conference 2009 has come to an end. It was an exciting week for us! We met a lot of interesting people and discussed even more interesting topics.

Of course we had our ‘Partner Appreciation Party’ together with our friends at Experlogix and Scribe Software. The party was a big hit with over 125 people attending! For pictures, visit the Scribe Weblog).

We demonstrated our alpha version of our iPhone client to some of our partners and we had some great feedback regarding the UI and the usability.

The most surprising moment was when we saw our own app being demonstrated at the Mobility Keynote without us knowing :) (at 27:40 in the below video of the keynote):

[MOB0VK] Mobility Solutions - Value Keynote

We want to thank everybody that we met, that were at our party, or that was actively promoting us during the WPC09. I really hope we meet again soon!!

Adding "Next/Previous" buttons to Entity Details Form Revisited...Again

Ok, I've been rather busy the last, eh, year. But today I got another comment on one of my most popular posts, Adding "Next/Previous" buttons to Entity Details Form Revisited.

Jeremy Winchell explained how he made this customization work for Dynamics CRM 4.0. So I thought I'd update the download to support CRM 4.0.

To make this work you have to export the ISV Config Customization from CRM. Then copy the <Entity>...</Entity> contents from the isv.config.xml file and put it between the <configuration><Entities> elements in the exported ISV Config file. Then upload the file again and voila, you have your next/previous buttons in CRM 4.0!

Thanks Jeremy!

Download the CRM 4.0 version here.

Download the CRM 3.0 version here.

WPC09 – Partnering Power!

Next week (July 13-16, 2009) the 2009 edition of the Microsoft Worldwide Partner Conference will take place in sunny (and hot) New Orleans.

Erik van Hoof and Omar Regoort of CWR Mobility will be there! If you would like to meet us, please schedule your time with us via WPC Connect, and we are happy to meet with you!

PARTY!

This year CWR Mobility will be jointly hosting, together with Scribe Software and Experlogix, a little after party, with food, drinks, magic and walking gambling tables (not the same as a walk-in’ fridge) at the world-famous Mother's Restaurant (home of New Orleans' best Po' Boy)…

     

For those of you that have no clue on what to do on wednesday evening, and did not receive an invite yet, please contact us (info @ cwrmobility dot com) to get your personal invite.

Looking forward to meeting you there!