Licensing
CWR Mobile CRM
Selecting the right mobile CRM product is easy with CWR Mobility. Select Professional or SMB Edition with native smartphone and tablet support for maximum productivity, or the web browser-based Express Edition for occasional access to CRM. As a bonus, the Professional and SMB editions include the Express client for when you don’t have access to a native mobile application enabled smart device.
| Selection Criteria |
1 or more CRM organizations 5 or more users Maximum productivity |
1 CRM organization 5 to 10 users Maximum productivity |
1 CRM organization Want to provide enhanced but occasional access to CRM from any device with HTML4+ browser support |
|---|---|---|---|
| Recommended Product |
Professional Edition |
SMB Edition |
Express Edition |
| Maximum Users | No limit | 10 | No limit |
| Number of Organizations | No limit | 1 | 1 |
| Number of Device Platforms | No limit | 1 | No limit |
| Number of Devices Per User | 3 | 1 | 1 |
| Mobile Device Support | |||
| iPad / iPhone (iOS) | Native | Safari Mobile Browser | |
| BlackBerry | Native | BlackBerry Browser | |
| Android | Native | Web Browsers* | |
| Windows Phone 7 | Native |
Internet Explorer Mobile Browsers* |
|
| Mobile Web Browser | Web Browsers* | Web Browsers* | |
| Connectivity Support | |||
| Offline Access | Yes** | No | |
| Online Access | Yes | Yes | |
| Automatic Synchronization Support | Yes** | N/A | |
** Not supported on Windows Phone 7
Note: Five (5) minimum licenses required
CWR Exchange Connector
While CWR Mobile CRM is our flagship product, CWR Mobility also offers a power solution to help customers synchronize their Dynamics CRM data with Microsoft Exchange – the CWR Exchange Connector. The CWR Exchange Connector eliminates the need for client-based (Outlook) synchronization, and provides bi-directional synchronization of appointment and task data between the Microsoft Dynamics CRM server and the Exchange server. When mobile professionals are on the road, they no longer have to open their laptops to synchronize their mobile devices and update their appointments and tasks. Any CRM changes made by inside sales, operations or by workflows are automatically forwarded to Exchange and then on to each mobile users device.